Refunds and Return Policy

NJoy Productions is committed to ensuring satisfaction for all customers who purchase its products. As a leading retailer of digital products, NJoy Productions relies on its Refund, Return and Cancellation Policy to help ensure this satisfaction.

NJoy Productions's Return Policy

Our return policy for all NJoy Productions products is as follows:

Digital Download Products - All Sales Are Final - Are Non-Refundable or Exchangeable

Choose wisely. Due to the high level of fraud with downloading music, mp3 downloads and digital products, our digital products are NOT returnable, exchangeable, or refundable.

At this time NJoy Productions does not have Physical Products.

When we begin to have Physical Products our Policy is below.

Our Recurring Billing Policy is below.

Physical Shipped Products - 30 Day Money Back Guarantee

If you are not satisfied with your Physical Shipped Product, just return it in good condition within 30 days and NJoy Productions will gladly exchange it of issue a refund. Shipping and Handling charges are non-refundable.

NJoy Productions will, at its discretion, allow for the return or replacement of any physical product within 30 days from the date of purchase. For recurring billing products, returns for more than one payment may be provided if requested within the standard 30 day return period.

Events, Celebrations and Party Tickets

All Event, Celebration and Party Ticket Sales Are Final

Are Non-Refundable or Exchangeable

Defining Returns and Cancellations

When a customer reaches us by phone or email, our first response is to assist in getting technical support or customer service for the customer for thephysicalproduct that they purchased. However, in some cases a product may be unsatisfactory to the customer for reasons completely beyond our control, in which case a return or a cancellation may be processed.

If a customer requests a return, the money for the requested transaction is refunded back to the customer. If the return is for a recurring billing product, then the return policy allows for the most recent payment to be returned. Multiple payment returns can be provided as long as they are within NJoy Productions's Return Policy. A return on a recurring billing product will also result in a cancellation.

If customers request a cancellation for their recurring billing product, no future re-bills will be charged to their account. Cancellation will not generate a return - it will only stop any future re-bills.

Details of NJoy Productions's Return Policy

Customers requesting a return after 30 days will be directed to technical support or customer service. Vendors may request a return, on behalf of customers, of anyphysicalpurchase up to 30 days after the date of the NJoy Productions customer's purchase.

Returns will only be credited back to the account used to make the original purchase. If the original account has been closed, the purchase is not eligible for return.

When a sale is returned, the customer receives a 100% refund minus the Shipping and Handling.

Our vendors are not permitted to make any guarantee that conflicts with our return policy. If you find a product sold through NJoy Productions with any warranty that conflicts with our return policy, please bring it to our attention so that we can take corrective action.

Reasons Why a Sale May Be Refunded

NJoy Productions has every incentive to keep customers happy by providing quality products and services. To ensure customer satisfaction, NJoy Productions reserves the right to reverse a sale, including but not limited to the following:

If the customer provides a valid reason for requesting a return within 30 days of purchase;

If our customer service team confirms there is a valid reason for the return;

If the customer provides a valid report that the charge was fraudulent or unauthorized;

In order to comply with credit card industry rules, ACH industry rules, PayPal terms of service, U.S. law, and requests from verified US judiciary or law enforcement agents; or

For any other reason NJoy Productions deems appropriate.

NJoy Productions's Cancellation Policy

The customer may cancel a recurring billing subscription products at any time. A cancellation means that no future re-bills are charged to the customer's account. The cancellation of a recurring billing product does not generate a refund.

Abuse of the Return Policy

Customers requesting serial or repeated returns may be blocked from making further purchases.

Note to NJoy Productions Clients

This Return and Cancellation Policy is part of, and incorporated within, the NJoy Productions Client Contract. As a condition of registering with NJoy Productions and using the NJoy Productions Services, you expressly acknowledge that you have read and understood this Return and Cancellation Policy and you agree to be bound by the terms and conditions contained within. If at any time you disagree with this Return and Cancellation Policy or any part of it, your sole remedy is to cease all use of the NJoy Productions Services and terminate your account. Please note, however, that any transactions which occurred prior to the date of such termination shall be governed and controlled in full by the terms of this Refund, Return and Cancellation Policy.

The information contained on this site herein is for educational purposes only and is not meant for diagnosis or treatment. Any information found on this site herein should be discussed with a health care professional. Use of this information should be done in accordance with the health care plan outlined by your health care professional. For specific medical advice, diagnosis, and treatment, consult your doctor.

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